Listening to your customer is an axiom in business, unfortunately though for many businesses it is not acted upon. Even more important is carefully watching your customer. Observational research in the field, in the customer’s environment is a...
Stephen Jackson has more than 35 years of diversified experience as a business development professional within large, prestigious international companies, and small, local Metro D.C. firms. He is a practitioner of quality principles and business intelligence as well as an avid follower of current business strategies and a student of business creativity, design and innovation. He is a graduate of Georgetown University Foreign Service School and has a TQM certification from George Washington University Engineering Department. Contact Stephen at this address.
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