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Atlanta Business & Finance

Improve your telephone customer service

  • Telephone Customer Service
  • May 23, 2012
One of the greatest hurdles a Customer Service Rep (CSR) faces when providing service over the telephone is giving the customer a great experience...
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A niche market is a start-up business beginning

Being an entrepreneur is part of the American dream. But do you have the any idea where to get started? Most experts will tell you to start with a...
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Aaron's Amphitheatre at Lakewood: Official Atlanta 2012 Concerts released

  • aarons amphitheatre at lakewood
  • May 22, 2012
AARON’S AMPHITHEATRE at LAKEWOOD ANNOUNCES 2012 CONCERT SEASONEnhanced Venue Experience Tops the List of Ten (10) Things You’ll...
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Chase and LivingSocial partner to grant 12 small business owners $250,000

Chase bank and LivingSocial have partnered to sponsor"Mission: Small Business℠", a grant program for small business owners nationwide...
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All-News 106.7 airs in Atlanta next week

  • all-news radio
  • May 21, 2012
That's right...you heard it right! Atlanta is one of the only major market cities without an all-news radio station. Starting May 29, 2012 what...
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Vacation Homes - Time Shares, Buy or Rent?

  • Vacation Home Purchase
  • May 21, 2012
To buy or rent a Vacation home or Time-Share Option has become the question, especially in light of today’s economy. People are being more...
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Why a knowledge base is important to your customer service team

  • knowledge base
  • May 18, 2012
In the customer service world, there can be so many things to remember. Customer Service Reps (CSRs) go through continuous training and are...
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Three tips to create a mini-marketing campaign

Building a company brand and establishing clientele are a natural focus for business owners. These mini-marketing campaign strategies tips are...
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Building a successful lead generation strategy

Since I opened my company in 2005, I have had a lot of time to evaluate the small business marketplace. I’ve heard a lot of talks, attended...
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How to build a customer satisfaction survey

  • customer satisfaction surveys
  • May 15, 2012
One of the best ways to find out how satisfied your customers are with your service is to simply ask them. One popular way of doing this is sending...
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