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Top 20 things librarians in public libraries wish patrons knew or did (part 2 of 4)


Image from biblioharlot.wordpress.com

In case you missed yesterday's post, I conducted an informal poll from librarians I know across the country and asked them what they wished patrons knew or would do before they came to the library.  The five items on today's list are what they suggested.  Keep these in mind the next time you visit your local library.

15.  Please respect the desk barrier.  Unless we invite you to walk around and look over our shoulder, we'd prefer it if you would give us a bit of space.  Please wait for us to turn the computer screen around so that you can see what information we've found for you.

14.  We like it when you thank us.  Librarians are a lot like information detectives.  Sometimes you come to us and ask us a really tough reference question.  When you say "thank you," it reminds us that all of our hard work is worth it.  We often deal with patrons who test our patience, so it is always nice surprise when you tell us we did a good job.

13.  Please be patient with us.  The library is a busy place.  We understand you are pressed for time or that you needed a particular book yesterday;  however, we try our best to give all patrons the same amount of time and help.  We'll be just as generous with our time with you.  Waiting is a part of life.  Chances are you won't have to wait very long before it's your turn.

12.  Hang up your cell phone when you come to the reference desk (or circulation desk).  It's rude, plain and simple.  We're better able to help you once you've finished your call and you can give us the details on what you're looking for.  If you're at the library getting information and materials for a family or member or friend, find out what you need before you approach the desk.  If you still need to speak with them, step away from the desk to make the phone call so that we can help someone else until you get the information you need.

11.  The library has almost as many DVD's as your local video store.  The same goes for CD's and even video games.  We try and buy as much of the current and popular items as possible (in addition to informational and educational items).  Plus our items are free.  Why subscribe to Netflix when you can rent from the library?

Missed part 1?  Go here.

 

Special thanks to librarian Sarah for her suggestions.
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Have suggestions for future lists for school librarians, academic librarians, or special libraries?  Email your suggestions to seattle.book.examiner@gmail.com
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Seattle Books Examiner

Danielle Dreger-Babbitt has spent the last 13 years working in bookstores and libraries. She once got grounded for reading in elementary school (it...

Comments

  • Callie Lorentson 3 years ago
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    A hearty "Amen!" to #11, about the free dvd's and movies. I use this one frequently, especially since my husband and I decided to go "cable-free" a couple of years ago. The library has entire seasons of tv series, and when you watch a whole season at once, there are no commercials and you don't have to wait a week after cliffhanger episodes. I can't recommend it enough.

  • Rachael 3 years ago
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    Re: #14, praise librarians and their services to the librarian's supervisor. All too often, we only hear the negative. Also, tell your friends and encourage them to come to the library!

  • M&D 3 years ago
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    Before the CCL police get you, #14 should be "thank" not "thanks". ;)
    --signed proud parents of a librarian

  • Steve 3 years ago
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    Point #12: If a cell phone zombie is talking on the phone while I'm awaiting his/her next action, that zombie gets the heave-ho...NEXT!

    Thank you.

  • Steve 3 years ago
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    And kudos on the picture. It's the same one on my door at home. Oops, a little more information than necessary. Just don't hit 'post', don't...don't...I CAN'T HELP IT!!!

  • CJ 3 years ago
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    So you're fed up with the sexy librarian jokes, but you've got an image of exactly that on this very page?

    And you wonder why people make those jokes?

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