Earlier today, a post on Major Nelson's blog confirmed that the Xbox Live Cloud Saved Games feature, otherwise known as cloud storage, has been fixed and is once again ready for use. Last week, the cloud storage system was experiencing problems. For those afflicted, saved games were unable to be copied to the cloud, and existing saves could not be accessed. Xbox Live General Manager Alex Garden shared a message with the Xbox community of how the issue is fixed, and of how players who were affected will be compensated.
We want to thank all of our Xbox LIVE members impacted by the Cloud Saved Games service issue for your patience and understanding. It took longer than we expected to get back to full performance as we needed to ensure the integrity of everyone’s game saves. Whether you couldn’t access your game saves for a couple of hours or a couple of days, we sincerely apologize for the delay and inconvenience. We will be automatically applying a one-month extension to the Xbox LIVE Gold memberships of everyone who was impacted. We can assure you we’ll also be doing a thorough post mortem to help prevent this from happening again.
As always, I welcome your feedback. Game on!
Alex Garden
Email: Alex dot Garden at Microsoft dot com
General Manager, Xbox LIVE
Victims of the cloud storage's issues will be recompensed with a free month of Xbox Live Gold. Not too shabby, depending on how frustrated or not you might have been when unable to access or create saved games over the cloud.
It's also mentioned that the Xbox Live guys know who exactly was affected and thus know who to apply this compensation to. I guess that should shoot down plans from anyone that wasn't affected but wanted in on the goodies themselves.
The Xbox Live cloud storage system is a useful feature that allows up to 514 megabytes of saved game data to be uploaded to the Xbox servers. This saved game data can be accessed by any Xbox 360 console provided you are signed in to your user name. For more details, you can check them out here, including how to set it up to begin with.
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