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Content Unavailable Nine

GCG Mexico
GCG Mexico
Global Conservation Group, Inc.

You may see an error along the lines of:
Please check that the file exists and the necessary drive is mounted
Basically, this means that your server couldn't find the content at the expected location. More technically, the Server was unable to find the expected filename at the expected filepath.
Why is the Content Unavailable?
There are multiple reasons why a media item might be unavailable:
The file has been renamed
The file has moved
The drive on which the file is stored is not mounted (e.g. a USB drive is not plugged in)
The drive on which the file is stored is mounted with a different name. This can happen unintentionally sometimes if the drive is improperly removed and then plugged back in, which can cause it to mount with a new name.
If you look in your App at the media item and click the Unavailable icon, you'll see the expected full filepath and filename listed. You can use that information to help investigate whether the expected filename exists at the expected filepath.
The support forums are a great resource if you're having issues with content not being found.