Government officials in charge of implementing the Affordable Care Act, also known as "Obamacare", has pledge to have the troubled federal health insurance website running smooth by the end of the month.
According to NBC News on Oct. 25, the White House has tabbed government contractor QSSI to oversee the fix to the beleaguered website, which has been having problems from the first day of operations.
Jeff Zients, the newly appointed chief White House economic advisor, told NBC News:
We are confident that by the end of November, healthcare.gov will be smooth for the vast majority of users.
He also added:
Over the last week we worked with a team of experts to conduct an assessment of the overall state of the healthcare.gov site. The system is getting better. There is a lot of work to do, but healthcare.gov is fixable.
Health and Human Services Secretary Kathleen Sebelius, who oversees the rollout of the Affordable Care Act and healthcare.gov, told reporters while on a tour of the East Austin Health Center in Austin, Texas, that she was unaware that the website would be such a disaster. Sebelius told the media:
I didn't realize it would be operating optimally before the launch. We knew if we had another six months, we'd probably test further.
On Oct. 24, several government contractors, including QSSI, testified in front of a House committee that the website wasn't tested "end to end" and would had preferred to have months to test it.
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