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What the Missouri Attorney General Says About New Cars

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The Missouri Lemon Law also known as the New Vehicle’s Warranty Law protects buyers of new vehicles by enforcing a manufacturer’s warranty. However, this law does not apply to used vehicles.
All new vehicles that are sold or leased under warrenty provisions are covered under the Lemon Law. The types of vehicles that are not covered, even if they are new, are commercial vehicles, off-road vehicles, mopeds, and motorcycles.
Owners of new vehicles must report any problems or defects in writing to the manufacturer and give the manufacturer a reasonable number of attempts to correct the problem. A manufacturer is deemed to have been given a reasonable number of attempts to correct the problem if (1) the vehicle has been in the repair shop for the same problem four or more times, or (2) the vehicle has been out of service because of a problem covered by the warranty for thirty or more working days since the car was delivered.
If the problem is not fixed within the reasonable number of repair attempts, then the manufacturer can offer you a cash refund or another vehicle of comparable value. However, the manufacturer can deduct a reasonable allowance for your use of the old vehicle from the cash refund. If you believe you have a claim under the Missouri Lemon Law, you will want to contact the manufacturer’s consumer appeals and arbitration center. If the problem is not resolved after contacting them, then you may want to seek assistance of an attorney by contacting our office at 816-524-4949.

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