Skip to main content

See also:

Waiting sucks, but kiosks can help

Waiting Dead
Waiting Dead

Most of us can agree that waiting just plain sucks. The last thing anyone should be subjected to is having to spend hours at the DMV on a gorgeous Saturday. It’s also equally painful having to wait in a long line at the shopping mall. More seriously, nobody should have to wait a long time at a hospital. Fortunately, self-service kiosks may prevent the Zombie Apocalypse.

In the state of Tennessee, there are 40 self-service kiosks at libraries, county clerk’s offices and police precincts to handle routine DMV transactions such as receiving a renewal, replacement or duplicate license. This may surprise you—or maybe not—but 61 percent of global consumers would be willing to shop in a completely automated store with vending machines and kiosk stations offering virtual customer service. At St. Joseph’s Health Centre in Toronto, patients check in by inserting their health cards into a kiosk. The kiosk then provides all necessary forms and directions on a map.

To learn about how some other venues are using self-service kiosks to prevent the Zombie Apocalypse, check out the full infographic here!