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Waiting sucks, but kiosks can help

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Most of us can agree that waiting just plain sucks. The last thing anyone should be subjected to is having to spend hours at the DMV on a gorgeous Saturday. It’s also equally painful having to wait in a long line at the shopping mall. More seriously, nobody should have to wait a long time at a hospital. Fortunately, self-service kiosks may prevent the Zombie Apocalypse.

In the state of Tennessee, there are 40 self-service kiosks at libraries, county clerk’s offices and police precincts to handle routine DMV transactions such as receiving a renewal, replacement or duplicate license. This may surprise you—or maybe not—but 61 percent of global consumers would be willing to shop in a completely automated store with vending machines and kiosk stations offering virtual customer service. At St. Joseph’s Health Centre in Toronto, patients check in by inserting their health cards into a kiosk. The kiosk then provides all necessary forms and directions on a map.

To learn about how some other venues are using self-service kiosks to prevent the Zombie Apocalypse, check out the full infographic here!


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