Update: The Volusia County Sheriff's Office says the problem with some 911 calls Wednesday has been resolved by AT&T, and 911 phone lines are working as usual again. Volusia County Sheriff's spokesperson Gary Davidson says the issue was not with the 911 system according to AT&T, but "..caused by a trunk group failure that affected phone systems [Wednesday] between the times of 1:30 a.m. and 9:30 a.m." The Sheriff's Office said that questions about "...the exact cause, nature or impact of the failure..." should be directed to AT&T.
The Volusia County Sheriff’s Office says they are working on intermittent problems with the emergency 911 system. If you are unable to reach 911 in Volusia County to report an emergency, you can call 386-252-4911 instead to reach the Sheriff’s Office Emergency Communications Center. Sheriff’s spokesperson Gary Davidson says AT&T is working with the Sheriff’s Office to fix the problem. Some callers to 911 have received a recording Wednesday when calling the emergency number by either landline or cell phone.
Click here to visit the Volusia County Sheriff’s Office website.
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