Having VMS fined $3.4 million has led the public to wonder why the well-known telemarketing company is suffering such a hefty penalty this week, and it seems to involve them defying the U.S. Do Not Call list. In light of a massive investigation, the Federal Trade Commission has found that the company wrongfully called over one million customers over the telephone for the past few years. The Inquisitr reports this Wednesday, May 28, 2014, that VMS has since formally agreed to pay the large amount in fines for their apparent violation of the National Do Not Call Registry.
It was the “Today” show that first publicized the investigation back in 2012, leading up to VMS being fined for $3.4 million. At the time, the President of VMS, Jay Gotra, firmly denied any and all accusations that his telemarketing company was defying the Do Not Call list. He noted that his marketers would only contact public customers that willingly provided their home or cell phone numbers, and then asked to be called.
Now, however, that tune appears to have changed. NewsMax also shares this week that an official for the Federal Trade Commission (FTC) has provided a public statement on the matter. According to the VMS fined $3.4 million report:
"Over a million customers were called who were on the Do Not Call list," said FTC official Robert Anguizola in a new announcement, cites NBC's "Today" show. "In addition to that number, VMS employed lead generators who were placing millions of illegal robocalls in trying to assemble its customer list."
He added that this penalty being made should serve as an important lesson for other telemarketing companies not to violate the policies of the Do Not Call list. Businesses like VMS need to be aware of this registry and follow protocol as to who they are lawfully allowed to call and not call.
As of May 2014, the company still has not publicly admitted or denied any of the charges made in the class action lawsuit, though they are agreeing to pay the $3.4 million fine. As part of the settlement agreement, VMS is henceforth strictly barred from contacting any individual listed on the Registry, and they will be closely monitored by the national Commission.