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Verizon demands Netflix stop blaming them for slow delivery

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The battle is on between Netflix and Verizon. Is Verizon slowing the streaming service in an effort to force Netflix to pay for improved service? Verizon this week has demanded that Netflix immediately stop displaying messages to customers that place blame on Verizon's broadband service for slow delivery of Netflix TV shows and movies.

In Verizon's letter, its executive vice president Randal Milch writes that "there is no basis for Netflix to assert that issues with respect to playback of any particular video session are attributable solely to the Verizon network."

Netflix's error message reads, "The Verizon network is crowded right now. Adjusting video for smoother playback." Netflix's response, via spokesman Jonathan Friedland: "This is about consumers not getting what they paid for from their broadband provider. We are trying to provide more transparency, just like we do with the ISP Speed Index, and Verizon is trying to shut down that discussion."

This battle between Verizon and Netflix over streaming has been going on for several months. Verizon and Netflix did manage to sign a commercial arrangement over network interconnection and peering, which the company says it agreed to only in order to improve the streaming service for its customers on the Verizon FiOS network.


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