Bowie Florist has made Valentine's Day special for 20 years by providing excellent customer service and never failing to make the Valentine's Day order on time.
2013 was special for the normal Valentine's Day order because the flu virus prevented the customer from making the yearly trip to put in the order as in the previous 20 years. No problem at Bowie Florist. Lindsey, the great customer service person at Bowie Florist, took the order over the phone. Her bright and cheerful customer service greeting not only promised to get the order out on time; moreover, Lindsey took the time to express concern about the customer's health and thanked the customer for 20 years of loyal patronage every Valentine's Day since 1992.
The arrangement which is included in this story was photographed by customers throughout the day because it was so beautiful. The key to 30 years of marriage is to never forget Valentine's Day. Bowie Florist has made that simple rule possible every year for the past 20 years.
Now the small business is not grand from the storefront window. It is a small and simple structure. However, the customer service ranks with the biggest floral companies in the land. The customer is always greeted with a big hello and a sincere how are you.
It may be too late to run out and get that box of chocolates and flowers for 2013. However, the customer service tip for this year is to write down the name, address, and telephone number for Bowie Florist. Place it on the calendar for 2014.
The sight of a wife's face as the messenger walks in with a beautiful Valentine's Day arrangement is worth the time and planning. And Bowie Florist will get the flowers there even if the customer is sick with the flu.
Call Lindsey at Bowie Florist at 301-262-3000. Bowie Florist is located in the Whitehall Shopping Center on Route 197 in Bowie. They can be reached online at www.bowiefloristmd.net.
Bowie Florist will give you this guarantee, "Our floral products are of the very freshest and finest quality available. Please phone us within 24 hours if these products do not meet your expectations."
They are two great joys in life for your humble customer service writer. The first is sharing 30 years of love and marriage with a wonderful wife and the second is writing for the greatest online newspaper in the world and working with the great staff of Examiner.com.
Love your better half this Valentine's Day and if you forgot the flowers this year make certain to write down the number for Bowie Florist for next year. They will not let you down.
Happy Valentine's Day, America.
Comments