Many people have accomplishments they are particularly proud of achieving. These milestones could be the key to landing the job if the resume screener were to see it. But how can one be sure their accomplishment will be seen?
The key is in using numbers.
A screener's eyes are automatically drawn to numbers. Knowing this you can use numbers to draw attention to specific points in your resume.
For example, instead of saying, "managed a high volume call center" say "efficiently managed a call center receiving an average of 19,000 customer contacts per week". Notice how your eyes are drawn to the 19,000 figure. The screener's eyes will be unconsciously attracted to the number.
Here's an added note: don't be concerned if you don't know the exact number -- give your best guess estimate. Often this specific numerical value is left behind when leaving the last company so you are not expected to know the exact number. Just make sure it is within reasonable range of the actual number.
© Max Impact, used with permission.
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