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Using Instant Messaging to Conduct a Virtual Training Class

Making yourself more marketable in the Boston area involves building up your skills with technology. Conducting a training class using instant messaging applications is easier than you think. Communicating and collaborating online makes it possible to engage learners in new ways. Once you get the basics of signing in and out, establishing automatic settings, inviting participants, adding video to the conversation, sharing your desktop, opening a whiteboard, recording a meeting and presenting online, you’ll be ready.

As a meeting presenter, you typically have many options. For example, using Lync 2013, you can assign presenter rights to other participants, mute other attendees or block participants from displaying video. You can show a PowerPoint presentation, display your desktop to give a demonstration, conduct a poll or use the whiteboard to explain a concept. The whiteboard feature replicates meeting room flip charts. You can save as an image or send it to OneNote.

You can also record your meeting to allow other participants to review your training class presentation. From the … (More Options) button in the lower right. Select the “Start recording” link. A “Recording has started” message displays. Be sure that you alert everyone attending your virtual training class that the meeting is being recorded. From the … (More Options) button in the lower right, select the “Stop recording” link. Open the Microsoft Lync Recording Manager to manage your recordings, including options play, publish, rename or delete the file. You can upload the MP4 file to collaborative spaces or submit to a learning management system.

Make sure that your PowerPoint slides are too dense or crowded as they will display poorly in the instant message window. Encourage participants to take notes, for example using OneNote. You can ensure participants have copies of handouts by inserting them. Click the Present button and then click the Attachments tab. Browse to the file you want to upload and click the OK button.

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