The University of Kansas Hospital has been named a co-winner of the National Research Corporation’s (NRC) Consumer Choice Award for 2011.
The award identifies hospitals healthcare consumers have chosen as having the highest quality and image based upon best doctors, best nurses, best image/reputation and best overall quality. The survey is taken in more than 300 markets in the country, including the greater Kansas City area.
This year, NRC named The University of Kansas Hospital a co-winner along with St. Luke’s Hospital.
“As we continue to receive national recognition as one of the best hospitals in the country, it is gratifying to be recognized by the people of the Kansas City area for our leadership in quality care and patient outcomes. We are not only attracting record patient numbers from Kansas and Missouri, but from all 50 states as the word spreads nationally about the leading-edge medicine, outstanding people and remarkable outcomes at The University of Kansas Hospital,” said Bob Page, president and chief executive officer of The University of Kansas Hospital.
The most recent national quality-of-care recognitions earned by The University of Kansas Hospital include:
- Six specialty programs listed among the best in the nation on the US News & World Report lists of Best Hospitals. Singled out were heart and heart surgery, cancer, otolaryngology, gastroenterology, pulmonary and kidney disease. No other area hospital was listed. U.S. News also ranked The University of Kansas Hospital as the top hospital in Kansas City.
- The University of Kansas Hospital ranks second in quality and safety in a national study of 101 of the top academic medical centers by the University HealthSystem Consortium’s 2011 Quality and Accountability study.
- Six intensive care units at The University of Kansas Hospital were named among the best in the country, winning Beacon Awards. No other hospital in the nation received more than four.
The first Kansas-based hospital to receive Magnet designation for nursing quality and quality of care, The University of Kansas Hospital received its Magnet redesignation this year.
- The hospital’s program to significantly decrease the use of blood products to increase patient safety received the 2011 Spirit of Excellence Award for Quality from Modern Healthcare and Sodexho.
Susan L. Henricks, President and Chief Operating Officer at NRC, said, “The Consumer Choice Award provides a benchmark for consumers to show how important quality healthcare is to them and to their families.”
“Consumers are taking a more proactive role in their healthcare decisions and demanding higher quality. In a constantly changing healthcare industry, consumer perception is becoming more and more vital to the success of all hospitals,” Henricks said. “At NRC, we know it is imperative to learn from the patient’s experience in order to improve the quality of care. The Consumer Choice Award recognizes those facilities that are meeting or exceeding the needs of consumers – their patients.”
Information courtesy of the University of Kansas Hospital
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