Atlanta is home to Hartsfield-Jackson Airport, the busiest airport in the nation and one of the busiest in the world. Thousands of passengers fly through every day, including family pets and animals on their way to visit loved ones or to settle into a new home. Imagine dropping your pet off at the airline, expecting to seem them a few hours later, only to find that they've been mistakenly sent across the Atlantic; that was the experience for one relocating New Yorker, Meredith Grant.
Grant, while relocating to Phoenix from Staten Island, asked her mother to fly her six-year-old English Springer Spaniel, Hendrix, to Phoenix for her. After reportedly asking on several occasions that the dog was indeed headed for Phoenix, her mother left Newark International Airport wishing Hendrix a safe flight.
Hendrix did indeed have a safe flight, but it wasn't to the correct destination; rather than ending up in Phoenix in the loving arms of his owner, Hendrix found himself across the Atlantic and in Ireland. Upon discovering the mistake, Grant was assured personally by the United Airlines pilot of the aircraft that Hendrix would be cared for and returned to her. Within 24 hours, the dog was safely home. Grant will be taking Hendrix to the vet to ensure that no damage was done.
United Airlines offered Grant a full refund as well as a "goodwill gesture" for the mix up.
For more details on the story, see the original report from NBC News.