The DV Lottery Electronic Status Check (ESC) website gave incorrect information to some entrants of last year’s diversity visa (green card lottery) aka “DV-2015.” According to a letter from the State Department some registrants may have been notified they did not win, when in fact they may have won.
This embarrassing glitch follows on the heels of a similar computer problem in 2011 that invalidated the results of tens of thousands of people. At that time an ESC site programming problem was uncovered that caused a nonrandom selection of entrants which violated U.S. law. At that time a class-action lawsuit was filed with plaintiffs from 20+ countries asking the government to provide winning status to those who thought they won the lottery.
This year -- for a brief period on May 1, 2014 -- the ESC website experienced another technical problem. As a result, some people who logged into the site to check the status of their applications were shown the wrong information. According to the State Department:
If you logged into the ESC website on May 1 and saw a notice of selection that did not include your name, or if you saw a notice that you were not selected, you must re-check your status to find out whether or not you were selected.
They continue: “You must see a notice that is addressed to you by name as proof of selection to process further in the DV-2015 program. We regret any confusion this technical problem may have caused.”
Please note that the Kentucky Consular Center (KCC) will not send you unsolicited e-mail that includes your confirmation number or that asks you to provide any personal information. You must log into the ESC website to check your status.
If you have additional questions you can contact the KCC via e-mail at KCCDV@state.gov or by telephone at 606-526-7500 (7:30 A.M. until 4:00 p.m. EST).