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Think mobile first when connecting with customers

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Smartphones and mobile devices, for many, are a staple for communication. It's simply the best way to connect with one another when we're not face to face. As a result, we are glued to our tablet and phone screens, sharing pictures, updating a status, or chatting with a loved one. But with most of our attention devoted to our devices, how are companies to get their customers' attention?

Mobile devices are a great interface for reaching out to consumers; it's our own turf. Retailers' total 2013 smartphones revenue grew 113% over 2012 and tablet revenue grew 86% over that same period. Social media, online and mobile shopping, and promotions are just some technology trends that retailers say are having a huge impact on their business and how they relate to their customers.

Take a look at this infographic for more on the subject. Let us know your thoughts in the comments section and don't forget to like and share with your friends. Are you looking to connect with your customers? Think mobile!


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