The Week Ahead: Explore digital storytelling and discuss ways to succeed (Video)

Monday, April 8 – Sunday, April 14
Explore the latest ideas, perspectives and trends behind digital storytelling and learn the importance of customer care leadership in business.

Apr. 9
ARGYLE EXECUTIVE FORUM presents 2013 Customer Care Leadership Forum: Spring Event (New York)

Register: http://www.networkingforprofessionals.com/eventlistings.php?id=817
Time 7:45 a.m. to 5:45 p.m. (Invitation only: call (212) 255-0567 for more information)
Venue: Public House, 140 East 41st St., New York City
Although today’s economic landscape is forcing organizations to carefully examine and reduce their costs, the need to put forth a customer-first approach to business is more important than ever. It is the role of senior customer care and contact center executives to keep up with the challenges inherent in this constantly evolving industry. Argyle Executive Forum is pleased to present the 2013 Customer Care Leadership Forum in New York, where executives will discuss ways to succeed, including leading the charge to create a proactive strategy for cutting costs while focusing on customer concerns, understanding how social media is paving the way for the future, as well as how customer service executives are advancing the overall business objectives.

Apr. 10
Talk NYC’s ENGAGE: The Digital Storytelling Conference http://www.talkforumnyc.com/talk-conference/engagethe-nyc-digital-storytelling-conference/
Register: http://www.talkforumnyc.com/talk-conference/engagethe-nyc-digital-storytelling-conference/
Time: 1 p.m. – 6 p.m.
Venue: The Standard Highline New York, 848 Washington Street, Greenwich Village, New York City
ENGAGE takes an in-depth look at how digital storytelling has changed—and how you should be telling your story now. There will be plenty of answers packed into a day.

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, Yonkers Marketing Examiner

As a marketing and communications professional, with more than 15 years providing innovative solutions, increasing sales and generating leads, Gloria Buono-Daly knows all about helping companies achieve better results at lower costs. Her early career began in the marketing and creative services...

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