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The Ritz-Carlton makes luxury mobile with new app launch

Take the hassle out of travel with new app
Take the hassle out of travel with new app
Photo by John Moore/Getty Images

Service. Luxury. Innovation. And now, the best-of-the-best in technology for those on the go. The Ritz-Carlton is making your travels even sweeter with the launch of its new app—a must-have to get the most out of your destination. In addition to making checking-in and out even more efficient, the company is launching real-time service requests, and even creating unique locale experiences for guests with tips and offers. All of this is right at your fingertips. But for families with active schedules, business travelers and more, this app will surely help you get the most out of your stay; it is far beyond anything on the market thus far.

After extensive research, the app is designed to not only bring added service to travelers, but also to make their time at one of these 5 star properties one to share with friends and family. “The Ritz-Carlton is known for one-to-one personalized service, and the development of our App enables us to deliver that service efficiently, and also dedicate additional time to anticipate guest needs that are often unexpressed and attend to the all-important details,” shared Ed French, Chief Sales and Marketing Officer for The Ritz-Carlton.

Quick View of The Ritz-Carlton App Enhancements:

• Check-In, Check-Out

• Real-Time Service Requests

• Folio Review

• Exclusive local content and offers at all hotels

• Mobile food and beverage ordering at select hotels

• Shareable Travel Posters (launching October 1)

“We are already piloting the next phase of App service features at The Ritz-Carlton, Naples, with pool-side food and beverage orders available at the Florida resort. Now, instead of calling over a Ritz-Carlton Lady or Gentleman to take your order, you can simply tap in your request, and we’ll start making your drink and head your way. Reducing three trips between you and the bar to execute that order to a single trip both gets your order to you faster, and leaves us more time to engage and focus on your total experience” added French. This world-class brand has done it again, showing that traveling should be enjoyable and hassle free, especially with some help from your smartphone…

The updated app is available for immediate download by visiting www.ritzcarlton.com/app

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