We have often heard, gratitude is an attitude. Well in some cases, it truly depends on your values as a person. Home training and common courtesy are often swept under the table if they are ever taught. Upon receiving, the words "thank you" is one of the highest forms of appreciation used to express gratitude. These simple words seem to have been omitted from the daily language of most people. In business, it is not used enough. So many people take the gifts of receiving for granted. In a kick butt, I don't care world, it's all about what can you do for me. Reality shows us that what is given can quickly be taken away. There are no big "I's" or little "U's" where this is a factor. It happens to everyone by means of loss. Whether it is loved ones, material possessions or worthy goods, no one is invincible from its wrath. If our society shared in principles of gratitude that should have been taught as a child, less cut throat behaviors would occur.
In order to create a "thankful" environment, the basics of respect should always be emphasized. This should be an aspect of every business philosophy and every personal endeavor. Even though saying "thank you" is a learned skill, make it a priority and watch how things change in your life. People will look at you differently. Even if they don’t, know that you did what was right. As a business owner, you can increase your customer service ratings by expecting your staff to reply with “thank you.” As a person, you will receive the feel good euphoria and it will become contagious. You won’t get enough of utilizing these wonderful words. No one wants to feel as though they are being taken advantage of. Everyone wants to be appreciated in all they do.
In visiting some of the large chain stores in my area, I was confronted by cashiers who did not share in the “thank you” behavior and obviously it wasn't a criteria to be employed by the establishment. After purchasing over $175.00 dollars in merchandise, I was given my change and sent on my way. A simple “thank you” and come again would have changed my perception of this business, especially when your competitor is across the street. It’s all in how you treat people. The rule of thumb here is, "do unto others as you would have them do unto you." I did not make that rule. Someone with greater authority than I uses it as a tool of measurement. Go out of your way to be thankful. If you are grateful for any and everything, no one should get the opportunity to out thank you. Try to make it your business to leave a lasting impression.
Oh.. and don't forget to say “thank you”! Thank you for reading my post! Many blessings and much success!!
Nichelle Womack is a business and career consultant. She specializes in helping people reach their greatest potential through self-reliance and internal motivation. Positive language is her fuel for energy. Looking for more great tips, check out "The Master Tip Manual for Personal Success" @http://amzn.to/1bWA7Vw and "The Power Within a Raw Diet" @ http://amzn.to/1jyRIKl.