A spokesperson from ZeniMax Online Studios has commented on several issues in regards to the PC and Mac versions of the multiplatform video game, “The Elder Scrolls Online.” According to a report from Softpedia on April 23, the development is aware of the current bot and spam problems in the massively multiplayer online role-playing game. In fact, a majority of the complaints sent to the customer service department so far are base on these issues.
The first major patch was also discussed for “The Elder Scrolls Online.” The studio is planning to rebalance the classes and weapons with several ability tweaks. A few fixes will also be applied to other contents while the in-game systems are going to be updated as well. Finally, ZeniMax Online Studios will add Craglorn, an endgame adventure zone supporting groups of 4 to 12 veteran players. The patch is currently in the process of being added to the play test server. The comments from the spokesperson in regards to the bot and spam problems can be found below:
We regularly ban accounts involved in spam and bot activity. The scope of the black market activity accounts for up to 85% of Customer Service emails/calls. Because of this huge influx of contact relating to this one issue, our CS team has been slower to react to other problems than planned – our sincere apologies if you have been held up for a long period of time waiting for CS to respond to you.
“The Elder Scrolls Online” on the PC and Mac has already been hit with several controversies. Some fans weren’t happy with the monthly fee that is required after the free trail period ends. Furthermore, the subscription can’t be transferred from the PC and Mac to the upcoming PS4 and Xbox One ports. An item duplicate glitch also recently became widespread, forcing ZeniMax Online Studios to act quickly to implement the 1.04 patch and ban the accounts of the exploiters.
“The Elder Scrolls Online” officially launched first on the PC and Mac platforms on April 4. The same software product is targeting a June release for the PS4 and Xbox One. Players are required to pay for the Xbox Live Gold subscription on Microsoft’s next-generation system on top of the subscription for “The Elder Scrolls Online” in order to play the video game. You can find a screen showing off the aforesaid Craglorn area from the official Facebook page of the title with the photo attached near the top of this article.