What are your reasons to join social media sites? If you are a business working your way with social media and mobile marketing, you have done a good thing. First reason for this is because you have expanded your exposure not only by client experience, but also by client testimonies and social interaction and rewards as well. The real motivation of any business to engage in social media and mobile marketing is to connect with individuals, return customers and new clients. With the help of the internet and social networks you have accounts in, you bring your business to where your clients are and develop a connection with them. However, making such connections will take great effort and huge amount of time and enough thoughtfulness too.
A lot of businesses sign up on social media to create online presence but then all of a sudden their page become silent. No one answers any comments, questions or wall posts. Nobody updates and uploads any pictures. It’s as if the business has gone down. The page becomes dormant for moths. And then all of a sudden someone replied to you post 3 weeks ago, an album was uploaded and an update was posted too. What just happened? Did the person responsible for the online interaction away for many months? Is the business running again? Customers who will notice the change will only say “what a waste of time. It will be gone again soon.” That is an example of a business that is not committed to social media community and does not see the power of it.
Whatever your business is, if you have engaged in social media and mobile marketing, you must be committed and consistent in updating your page and interact with all the people that connect with you. Make it a point to update and be present on your site online. Have a schedule for it that you will follow so that you will not forget to log into your account and interact with people. Example of a schedule for social media is twice a day, one in the morning and one in the afternoon. You can go online first thing in the morning, answering queries and posts, commenting on photos and updating the site for what will happen that day. Log in again in the afternoon and interact with those online and answer inquiries in concise and respectful but connection manner. Another cool way to do is schedule weekly updates. You can also have an employee that will be available all day to answer and comment to posts and upload and update the site.
Having a schedule will help you to be updated in your social media sites, letting people know you value their posts as well as showing them you are connected. It also means that your business is going well with new and creative deals every now and then. Clients will eventually see your business as valuable and will keep on patronizing with you.