The J.D. Power and Associates 2012 Blood Glucose Meter Satisfaction StudySM revealed that diabetic adults reported highest satisfaction using Roche Diabetes Care's ACCU-CHEK products compared with other blood glucose meter manufacturers.
Diabetes affects over 25 million children and adults. The study gathered responses from 2,681 current meter users with type 1 and 2 diabetes in the US to determine customer satisfaction across six factors: performance, ease of use, design, features, cost of test strips, and training.
ACCU-CHEK blood glucose meters by Roche include the ACCU-CHEK Nano SmartView system, ACCU-CHEK Aviva Plus and ACCU-CHEK Compact Plus. ACCU-CHEK meters by Roche "perform particularly well in the performance factor, reflecting a high level of confidence among users that they are obtaining accurate readings," according to a J.D. Power and Associates press release.
"A blood glucose meter is one of the most important tools for people with diabetes as it empowers them to independently manage their diabetes on a daily basis," said Debbie Hinnen , a diabetes educator and director of education services at Mid-America Diabetes Associates. "Therefore, a meter that is accurate and easy to use is key as it helps to ensure patients make informed decisions about their meal plan, exercise, insulin use and other lifestyle challenges."
"Roche is honored by these results because they reflect our unwavering commitment to providing our customers with the best possible products and services that fit right into people's lives," said Marc Gibeley , Head of Roche Diabetes Care North America. "As J.D. Power and Associates is the gold standard of measuring customer satisfaction, we're humbled by the outstanding results achieved by ACCU-CHEK meters in its independent analysis."
NOTE:
This article is taken from a J.D. Power and Associates press release and is not intended to replace the medical advice of your physician. If you or someone you love are experiencing any of the symptoms of diabetes, make an appointment with a diabetes management team.
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