Everyone may know Staples as an office supply store. Not many know Tarodd Banks, General Manger of the Staples Office Superstore in Pikesville, Maryland. Mr. Banks is my idea of a commendable manager. In many areas of management success, Tarodd is at the top. Some may view Tarodd Banks as short on employee retention. Like with other retails retail store, Staples can be the first job for many youth. Therefore, retention struggles may be common, as with most retail stores, when employees are let go for violating customer service expectations. Tarodd is a natural at his employment which makes him genuine in actions. I have watched customer service take a turn for the worst in the retail industry over the years. Such turn in customer service can be very costly to a corporation’s the bottom-line. A turn for the worst in customer service has not hit the Pikesville Staples store. You can receive assistance with removing PC viruses, selecting ink cartridges, purchasing office furniture, Envelopes and Labels, Telephone, Pens and Pencils, and the like. See pictures of the inside of a Staples store. Tarodd Banks govern his store with model service and his exemplary actions all supported by his Sales Associates. “I want the best my customers”, said Tarodd. Visit the Pikesville Staples store at 1340-1354 Reisterstown Road in Pikesville, MD or shop online at www.staples.com . Pick-up your online item at the Pikeville store and meet Tarodd Banks in person and other Sales Associates.
February 24, 2014