In yesterday’s edition of the Denver Ski and Snow Report we unleashed Part 1 of a two-part series about ski area improvements at Colorado Ski Country USA (CSCUSA) resort. As a reminder, this includes all of Colorado’s ski areas excepting the Vail Resorts (Beaver Creek, Breckenridge, Keystone and Vail).
Yesterday’s report from CSCUSA focused on terrain and snow conditions improvements, plus lessons and kids’ programming and facilities. Today, we’ll focus on what’s generally called guest service and experience and food and beverage improvements. Basically, this has more to do with a resort’s amenities than the improvements on the mountain itself.
Thanks again to CSCUSA for putting this compilation together…
Guest Service and Experience
The Limelight Hotel at Aspen/Snowmass is lightening up the room décor: all 126 guest rooms will be outfitted with new carpets, drapery, and furniture. Warm colors and textures are combined with patterns inspired by nature. Lounge-style seating with what the Limelight calls sumptuous chairs and work-height coffee tables will be included in the rooms. Aspen/Snowmass’s Little Nell Hotel has renovated all six of its Executive Suites with the vision of the renowned interior designer Holly Hunt. The suites now offer elegant and sophisticated “Aspen modern” ambience in addition to their well-known views of Aspen Mountain. Whites, grays, blues and natural colors are reflected in custom-designed leathers, woods and fabrics, with everything from Fila D’Oro linens to custom art hand selected by Aspen Skiing Company owner Paula Crown.
Copper Mountain reengineered the resort smartphone app game with the introduction of Sherpa last winter, which provides on-mountain audio intelligence. New for the upcoming winter season, Copper hands over the controls of Sherpa to everyone, allowing for an open-sourced mountain so that you can create and share your own mountain tips and favorite trails. Copper will reward the best contributors with swag, tickets, passes and even a prized spot on 2015/2016 winter trail map. Learn more about Sherpa at www.CopperColorado.com/Sherpa.
Purgatory at Durango Mountain Resort’s equipment rental operation is getting a facelift with a new boot fitting station, snowboard demos and an upgraded rental fleet. Purgatory at Durango Mountain Resort is an official Rossignol Experience Center and Burton Learn to Ride Center, combining the latest in ski and snowboard technology with state-of-the-art teaching methodologies. For more information, visit www.durangomountainresort.com.
Silverton Mountain has purchased a new helicopter ski cargo basket. A special ski cargo basket was made for Silverton Mountain to accommodate the deep snow landings. The old basket would get buried in the snow upon landing, forcing the guides to shovel snow just to get access to their skis. For more information, visit www.silvertonmountain.com.
Sunlight Mountain’s lodge that anchors the base area and boasts expansive views of the mountains will have upgraded windows. The resort is replacing the old windows with more modern and energy efficient ones while maintaining the nostalgic design integrity of the structure. Also new this season there will be newly remodeled restrooms in the base lodge. For more information, visit www.sunlightmtn.com.
To find out more about all the improvements at Steamboat this season, click here.
Further advances in efficiency and guest services in Ski Cooper’s rental shop will be completed for the 2014/15 ski season, improving on its complete remodel last season. Ski Cooper will enhance the flow of guests renting skis and snowboards by re-positioning electronic sign in stations, while adding more printer stations and re-configuring the area for guests to fit boots. For more information, visit www.skicooper.com.
Click here for a rundown of the improvements at Crested Butte this season.
At Loveland Ski Area, the new Ginny Lee Cabin, a day-use on mountain structure, will provide skiers and riders on the north side of Loveland Ski Area a convenient place to meet friends and warm up without a trip to the base area. The new warming hut is located off Chair 8 and offers great views, restrooms and vending machines. For more information, visit www.skiloveland.com.
Food & Beverage
At Loveland Ski Area’s Loveland Basin, a newly remodeled cafeteria will be unveiled this season. The remodel will improve the guest dining experience including making it easier and more convenient. The cafeteria will be able to provide more food and beverage options, comfortable seating and a cozy place to take a break and take in the views. For more information, visit www.skiloveland.com.
For 2014/15 Ski Cooper will offer an on mountain mobile food service with the new “Cat Trax” snow-cat. In a similar vein to a food truck, the Ski Cooper Cat Trax will serve hot food at different locations on the mountain this season, offering the ski area’s first on-mountain dining service. In the base lodge at Ski Cooper the Pub will feature an Irish theme, together with Irish music and quality Irish beer. For more information, visit www.skicooper.com.
Winter Park Resort’s largest on-mountain building construction in over 25 years, Lunch Rock Restaurant, will be a state-of-the-art facility utilized year-round with 150-seat heated deck, 250-seat indoor restaurant, bar, and hydration station all focusing on Colorado themes. At 16,000 square-feet, the new restaurant will be over five times larger than the previous structure at Lunch Rock, which was built in 1985. While located in the Mary Jane Territory, Lunch Rock Restaurant will also service skiers and riders Winter Park Territory, Parsenn Bowl Territory, Eagle Wind Territory, and the Cirque Territory, making the restaurant a convenient hub for the many people who pass through the area each day. For more information, visit http://lunchrock.co/.