Skip to main content
  1. News
  2. Business & Finance
  3. Small Business

Should You Have Your CRM in the Cloud? Part 2

This is the second in a series of articles that focus on whether you and your firm should have your CRM in the cloud.

What about the cost?

Always having the absolute latest version of the CRM software. Never having your computer(s) down while someone updates your software. Having a complete and total backup of your data. Never having to take a backup of your CRM data offsite. Complete portability; being able to get to your client data wherever there’s a computer and Internet access.

Are any or all of these issues important to you? If so, then consider having your CRM or Contact Management hosted in the cloud. None of those issues mentioned above are problems with cloud-based apps. Just remember, that’s what your monthly-fee-per-person will buy you. Those are the benefits for your monthly fee.

But also remember to add up the monthly fee times however many years you think you’ll be using the app. From our observation, most ACT! users upgrade every 5 years or so. So, measure a one-time fee (roughly $275 for a copy of ACT!) against using, say, or even (each one charges roughly $55 per month per user) for a combined total cost of $3300 ($55 per month x 12 (one year) x 5 years). From a pure, total cost standpoint, the premises-based app is far cheaper than the cloud-based app. Now, remember that some cloud apps are free or very inexpensive. Zoho is free for the first 3 users and then $12 per month per user for each additional user. Jeffrey Gitomer’s Ace Of Sales is $20 per user per month.

So, do the math and decide for yourself if cloud-based CRM is right for you.




  • Mt. Everest avalanche
    Disaster strikes Mt. Everest as at least 12 people were killed in an avalanche
    Watch Video
  • Most Earthlike planet discovered
    The Kepler telescope has discovered the most Earthlike, possibly habitable planet yet
    Space News
  • Easter crosses create debate
    Easter crosses spark a debate of separation of church and state in Ohio
  • Chelsea Clinton is preggers
    Former first daughter Chelsea Clinton is pregnant with her first child
  • Stanley Cup playoffs
    The battle for Lord Stanley's Cup is on, don't miss a minute of playoff action
  • Ukraine discussed amongst U.S., E.U., Russia
    The U.S., E.U. and Russia agree on ways to diffuse the tension in Ukraine
    Watch Video

User login

Log in
Sign in with your email and password. Or reset your password.
Write for us
Interested in becoming an Examiner and sharing your experience and passion? We're always looking for quality writers. Find out more about and apply today!