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Searching for a customer service representative

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New York City's Department of Consumer Affairs (DCA), is searching for a customer service representative for their Customer Service counter located at 42 Broadway, New York, NY. The starting salary is $32,321.00 to $41,000.00. The job ID number is 152366. There is only one position available. This posting will be listed until filled.

Under supervision, some of the duties associated with this position are; reviewing applications, researching databases, contact with the public, answering telephones, ensuring rules, regulations and policies are being followed, assisting other units if needed and liaising with other city agencies. Applicants must have a high school diploma or equivalent and three years work experience in community work or community centered activities.

Desired skills are; proficient in Microsoft applications, detail oriented, have a professional demeanor, must be organized and self-motivated. Fluid in another language other than English is a huge plus. For a detailed description of duties and desired skills, go to and hit on the link 'Clerical & Administrative Support', look for job ID number 152366 and apply online by uploading your resume and cover letter.

I hope this information is helpful. For all of you who will apply, I wish you the best of luck. Check out the video for tips on how to get your resume noticed.

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