When a Galaxy S4 catches fire, the incident will undoubtedly cause many Samsung admirers to worry. Samsung has allegedly tried to downplay evidence that proves that an S4 caught fire while charging. As reported by BGR on Dec. 9, Samsung reportedly tried to get YouTube user ghostlyrich to remove his video that shows proof that his Samsung Galaxy S4 caught fire.
According to the report, the S4 owner discovered his phone had caught on fire after he was awakened by a burning smell. He was able to remove the S4 from charging before any further harm was done to the device. As a result of the fire, the charging port was burnt which means the device is pretty much useless. Shortly after the S4 fire incident, he posted a YouTube video detailing the situation.
After contacting Samsung, the electronics giant offered to exchange his phone only after he took down the YouTube video. Although the phone is still under warranty, Samsung sent a letter stating that they would only do the swap if he removed the video.
Ghostlyrich, from Canada, decided to post a follow up video which exposes Samsung's attempt to "silence" him. The video was posted on Dec. 5 and it has garnered nearly a million views.
"The other night we plugged it in and we're like, you know, letting it charge. Literally nothing different. And then the smell of smoke and fire and destruction," he said.
In the video you can see a close up of the burnt charging port and the phone case which was also damaged due to the fire.
Although the internal components of the S4 were severely damaged, Ghostlyrich says the incident could have been much worse because the lithium-ion battery could have caught on fire, which could have triggered an explosion.
He claims that the letter he received from Samsung requires him to remove the video in order to receive a new S4. He says..."I need to basically sign away the right to have my YouTube video up,'" he says. "I'm not allowed to tell you that this is a big thing."
Another stipulation in the letter is that he must not file any subsequent law suits against Samsung and must keep the details of his settlement confidential.
"They're trying to bandage it and keep people quiet," he said.
Samsung has not yet returned emails from the Top News Examiner requesting more information regarding this matter.
This incident is not the first of its kind. Check out the story of a similar incident in the video next to this article.