Arrival Experience: The location of this all-suite hotel by the river and downtown means there is plenty to do at its doorstep. Entering the glass-walled lobby, guests are immediately greeted by Ben. That's not a hotel staffer, but the property's resident dog (canine ambassador actually)! This gentle canine is respectful of all guests, but loves to be pet and played with in the lobby. Guests love Ben because he makes people feel at home and also reminds them of their pets or family at home. Guests can even walk him around the neighborhood if they wish. The entire team of employees here has been recognized locally by numerous awards for their friendliness and genuine care, an ethos that stems directly from the general manager himself (Ben is the GM's dog).
Dining: Barclay's offers all-day dining here in an inviting environment while an Irish pub cranks up with the after-work crowd. With many choices in the immediate vicinity, it says a lot about the culinary team here that so many guests choose to stay in the hotel to eat. The chef's chocolate award-winning chocolate creations are especially noteworthy.
Accommodations: The overwhelming value of this downtown hotel comes in its spacious suites that make up the entire room count here. All guests enjoy living areas with sofas, large work desks, and small kitchenettes in addition to separate bedrooms. Both the living room and bedroom have their own flat-screen cable TV, and wired high speed Internet is on offer free of charge (quite the unexpected hotel perk these days). Phones with voice mail, safes, and spacious closets are appreciated. Bliss Spa-branded products are lined up on the vanity next to a photo of each floor's housekeeper, which is an extremely nice touch.
Conclusion: As a pet-friendly hotel, guests are free to bring their own furry friends. Room service covers guest needs and can cater for Fido's appetite too. An indoor swimming pool and modern fitness center are free for guests, and kids love the winding waterslide. Adults can keep a watchful eye from the whirlpool. This is one of downtown's best hotels and serves a loyal business audience during the week while hosting social events and families on the weekends.