Arrival Experience: There is nothing easier than reaching this centrally located hotel in downtown Madrid. Metro stations are within a two-minute walking distance including the bustling Callao station and Plaza de Espana. The Indigo Madrid is situated on a side street just off of Gran Via; you cannot get more central than that. This is the second Indigo hotel to open in Spain and is already receiving great commendation from visitors, despite only being open a few months. The compact lobby features photographic images of Madrid that stretch two stories high. Reception is exceptionally friendly and speaks English fluently. A small lounge sits behind the check-in area including an outdoor patio.
Dining: The hotel features a small bar and lounge just off the main lobby, and it is easy for locals to stop in for a drink and watch a game on the flat-screen TV. Breakfast is served in the 11th floor Sky Lounge, which is at eye level with the infinity pool. Dishes include everything from savory Iberico ham and Manchego cheese to fresh fruit and chilled yogurt. At 12 Euros, this is one of the best hotel breakfast bargains in town, especially considering the city view. Room service keeps an all-hours menu.
Accommodations: Guest rooms here are the star, and in keeping with Indigo fashion, they are bright, modern, and chic. The same type of photographic images from the lobby fills the hallways and guest rooms providing a distinctive, local flavor to the rooms. Even the finest hotels in town do not offer such a clever perspective to view the city. Rooms feature hardwood floors, large windows that open for ventilation, soft bedding with duvets, nightstands with convenient electrical outlets, and minibars. Small desks have enough space for a laptop to use the free wireless Internet signal and enjoy a cup of coffee from the Nespresso machines. Two bottles of water are complimentary, and closets house luggage stands. Bathrooms are equally large with more Madrid images depicted on the glass shower doors, robes and slippers hanging behind the doorway, and Aveda toiletries.
Conclusion: On the top floor, everyone must pay a visit to the infinity edge swimming pool and sun deck where views of Madrid's red-roofed skyline are not to be missed. A fitness center and meeting rooms are located on the bottom floor of the hotel, but both were locked during my visit. The location of this hotel reigns supreme and is the only U.S. chain found along Gran Via making it especially popular with Americans. As one of the newest design hotels in the Intercontinental Hotels Group, this is a solid value-focused, design-centric favorite.
Charlotte travelers can take US Airways (part of the new American Airlines) nonstop seasonal flight to Madrid.