Arrival Experience: This full-service Embassy Suites hotel is located at the base of Portland's busy runway and is the most value-focused and amenity-rich properties at the airport. Guests hop a free shuttle ride to the hotel from the arrivals area at almost any hour with a simple phone call. Once at the hotel, staffers assist arrivals at individual reception pods increasing the personality of the experience, and elite Hilton HHonors frequent guests are rewarded with bottles of water and candy bars. Service is swift and friendly, but a table of national and local newspapers and the greenery and fountains of the open atrium provide plentiful distraction once inside.
Dining: At Water's Bar and Grille, guests take part in three meals a day including a complimentary, cooked-to-order breakfast that is a signature Embassy Suites amenity. For early risers, a tray of pastries and muffins plus fresh fruit are on offer. The coffee and juice machines are also switched on early to appease the red-eyed early morning traveler. Later in the day, the exhibition kitchen grills heat up to cook lunch and dinner menus, which for those with business in the area are one of the best options by the runway. At sunset, the bar opens up for a couple of hours to offer complimentary cocktails, wine, beer, and canapés. This is a popular Embassy Suites feature that appeals to both business and leisure travelers searching for value and a sense of community in their travels.
Accommodations: Guest rooms here are all two-room suites with separate living and sleeping areas. In the living rooms, guests will find sofa beds for extra sleeping space, dining tables, and mini kitchens with microwaves and empty refrigerators. In the bedrooms, full-length mirrors, makeup desks, and king beds with thick comforters are standard. These suites are designed for those looking for comfort, value, and the most residential-style experience available. Bathrooms are bright and modern with Crabtree & Evelyn toiletries of an Olive and Avocado base. Closet space is plentiful, and all rooms feature both exterior views and windows that peer over the interior atrium with privacy curtains. Most suites are the oversized standard, but those wishing to pay a small premium can upgrade to a special category that gives guests access to a lounge with a market fridge featuring rows and rows of soft drinks, juices, and bottled water available at all hours free of charge. Also on offer are fresh fruit, coffee, and tea, and these rooms also receive free wireless Internet access (everyone else has to pay a modest fee unless they are elite members with Hilton HHonors). There are also pet-friendly suites here.
Conclusion: By the front desk is an all-hours business center with free Internet, photocopy, and printer access. Recreational pursuits are found at the indoor swimming pool and high-tech fitness center. This is a solid, amenity-packed airport hotel that prices along the same levels as the other airport properties. Travelers in the know and Hilton HHonors members have the keys to unlock this magic secret at PDX.