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Resources available for Massachusetts residents to help with the earthquake in Haiti

If you need help locating families missing in Haiti:

The State Department Operations Center has set up the following number for individuals seeking information about family members living in Haiti: 1-888-407-4747. You can press zero to speak to a customer service representative.

Or visit the International Committee of the Red Cross (ICRC) Family Links website to accelerate the process of restoring contact between separated family members.

The website offers the opportunity for persons in Haiti and abroad to publish the names of relatives with whom they are trying to restore contact. It will progressively incorporate information offering responses to those queries.

The website address is:

If you are looking for a way to help:

Call the Mass 2-1-1 office for up-to-date information about the relief efforts and how you can help.
Dial 211 from your phone 24 hours a day, 7 days a week. But if you are unable to access the 2-1-1 system, call the toll-free 1-877-211-MASS (6277).

If you need additional information:

Visit the Massachusetts Emergency Management Agency website for the latest updates from the federal and international emergency response organizations:

You can follow MEMA’s updates on Twitter: and on Facebook by searching for the “Massachusetts Emergency Management Agency.”

If you are a local or state elected official and need more information, a call center has been set up at the MEMA office to help get you the information you need. There are two designated phone numbers that you may use: 1-508-820-2006 and 1-508-820-2075.

If you need additional assistance:

A Referral and Support Center at the SEIU Local 1199 Bayside Office Center located at 150 Mt. Vernon St. in Dorchester (next to the JFK redline station) has been opened.

The Center is operating from 9am until 9pm on Thursday, Friday and Saturday, and will offer phone lines and computer access to help locate family and friends in Haiti. Translators will be available along with counseling support and assistance linking to needed services.

If you are affiliated with a community organization or faith based organization wishing to connect people with mental health services in the Boston region, please contact the region’s Emergency Manager with the Department of Mental Health, Louise Carcione at 617-626-9272.If you are in the Southeast area of MA, please contact Carl Cooperider at 508-977-3160.

The above resources and information were forwarded by the Massachusetts Department of Public Health.


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