The Royal Sonesta Houston, located in the beautiful Galleria area recently underwent a $25 million dollar renovation and the results are nothing less than spectacular. From ceilings to floors not a detail was missed to provide beauty, elegance, comfort, style, customer service and family friendliness.
Welcomed by a warm and friendly staff, whether you self park or valet, a cart is immediately available to you to assist you with your luggage. Greeted with smiles you almost don't notice because you may be star struck by the breathtaking chandelier that runs the length of the first floor lobby area. Check in is a breeze, and questions are answered quickly and efficiently.
Opening to door to your room you find every detail accounted for from personal care items in the bathroom to complimentary Wi-Fi in your room and a comfortable place to work. Room service is available at the touch of your finger and a children's menu is available to keep even the smallest family member happy. They may be "kid's meals" but there is nothing to kid about when it comes to food at the Royal Sonesta. Not only do they offer a delicious room service menu, but there is also the ARA Restaurant and the new Axis Lounge as well as a small cafe where my daughter was thrilled to pick up a fresh fruit parfait for snack.
This particular weekend, the Royal Sonesta was also giving back to the community, hosting a donation drive event to benefit the Star of Hope Mission, here in Houston. In addition to that they had several other opportunities going on throughout the hotel's conference rooms, ball rooms and yes, some people were even making use of the business and fitness centers. Yet, with all that going on service and attention to detail was still perfectly executed.
There are many other amenities, but one that you may not know about is the shuttle service to the Galleria where you can take in all the sites and shopping without all the time and trouble of parking.
Return from your shopping experience and enjoy a drink or even a casual meal in the lounge were even children are welcome and treated with smiles and Shirley Temples as well as meals that are elegant but avoid the "ick factor" that some children encounter in hotels and restaurants.
Whether it's a special event or event, a holiday trip, weekend getaway or special occasion the Royal Sonesta will treat your family royally.