Real Estate Agents are visited by lenders and brokers touting their company’s strength. We’ve been around for X amount of years; we can close your buyers within X amount of days, blah, blah, blah.
At least that is how it is here in Indianapolis according to over 216 surveyed Agents.
Many loan officers are little more than camouflage with mortgage rate sheets, business cards and flyers and a desirous look of “recommend me” to your buyers (please).
However do you actually think they care about all involved in a transaction? Do they care about the real estate agents business, the buyer, the seller, the sellers’ agent?
The home buying transaction has a lot of moving parts and communication and customer service is pivotal.
Majority of lenders offer the same program’s FHA, VA, USDA and Conventional, the same rates, have the same fee structure, etc.
Branch 777 of Southwest Funding assigns a dedicated Client Services Administrator that is an experience, responsive problem solver and certified customer service specialist that keep all parties up to date and get your loans processed and closed.
The Client Services Administrator primary objective is to communicate, communicate, and communicate.
Translation they are there to help the Realtor grow there business, help the customer have a happy home buying experience, keep the seller and seller’s agent informed, set clear expectations and keep everything moving fluidly.
Over the past years, Branch 777 of Southwest Funding set-out to position themselves above the fray, differentiate themselves from the competition, they’ve built an incredible customer centric, engaging organization—and that’s entirely thanks to a dedicated staff. They spend hours upon hour connecting with Realtors, Buyers, Sellers, and reaching out to new customers has made them the go-to lender when communication is a must.
Now, it’s time to for you to Branch 777 of Southwest Funding to the test. You can’t go into the home buying in this day in age not knowing what’s going on. We all need to be kept in the loop and we know to the status as soon as possible. I know that with the Client Service Administrator’s of Branch 777, you’ll know about, you’ll get to closing.
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