Ranker.com is like Buzzfeed, which is to say that it's a collection of lists filled with stuff that's fun to read but not super enriching. The catch with ranker.com, though, is that your votes influence the order of the lists. As such, the headlines tend to be the same as what you'd find on other popular list sites, "47 Things Done by People Who Sucked at Their Jobs," "The Very Best Comic Book Animal Companions," "Gorgeous Politicians We'd Gladly Cast Our Votes For," that kind of thing.
Most of the content is total fluff. You know, unlike the hard-hitting journalism you'd see on examiner.com … did I tell you about my uncompromising exposé about the guy who burned down his house by acting a fool? But I digress - the concept of using crowdsourcing to find the answers to totally subjective questions is kind of neat. Especially when it's applied to a topic like Ranker's list of most evil Internet Companies or their list of companies with the worst customer service.
If either of those lists sound familiar to you, you're probably thinking of The Consumerist's annual list of worst company in America. In April of this year, that dubious honor went to Comcast. Considering the PR nightmare that the cable provider is currently experiencing, that verdict seems almost prophetic. Of course, most of us didn't need an 18 minute call to go viral to discover that Comcast's customer service is a labyrinthine hellscape of dropped calls, brain-numbing elevator music, and consistently repeated, but thoroughly unhelpful information. I don't give a flying f-ck what's on Pay-Per-View!
Perhaps what's most surprising about Ranker.com's lists is that Comcast didn't grab the win in either category. Heck, they weren't in the top five of companies with horrible customer service (they were sixth). Time Warner took home the gold in worst customer service. We called for comment, but we're still on hold. On the other foot, Facebook ranked as ranker.com's most evil Internet company. Anyone who's ever spent five minutes perusing their ad-packed News Feed knows why.
The real loser here is Time Warner Cable. Not only did they take the top spot in worst customer service, they netted the fourth spot on Ranker.com's list of most evil internet companies, too. Fuzzy math will tell you that makes them empirically more evil than Comcast, at least according to the Internet.
Check out the top tens:
Most Evil Internet Companies
- Time Warner
- Go Daddy
- Electronic Arts
Companies with the worst Customer Service
- Time Warner
- Bank of America
- American Airlines
- Best Buy
- Gold's Gym