Cultivating a company culture is essential for building a loyal and dedicated team. Regardless of the size of your business, number of employees, or years in business—company culture will develop either organically or intentionally. The tips below were provided by the team at North American Bancard in a recent blog post.
Tip #1: Say It In Person
There are many advantages to electronic communication tools such as email, instant messaging, and text messaging. However, when conflicts and concern arise it is essential to address employees face-to-face and in person. Not only is this more personal, but it eliminates misunderstanding that arises by reading written messages in a tone they are not meant to be delivered in. It also shows that you have enough time in your schedule to make your employees concerns a priority.
Tip #2: Learn The Art Of Delegation
As a small or midsize business owner you may feel as if your workload is far fuller than you have the designated time for. However, part of cultivating a positive company culture is to let go of some of your responsibilities and delegate them to employees for further training and development. The key to success when delegating is to provide an adequate amount of training, expect a reasonable amount of mistakes during the learning process—and most importantly not to micromanage.
Tip #3: Encourage Balance
It may seem as if there is always more that needs to be done then could possibly be accomplished in any given day. The ever-growing workload sometimes leads to both employees and yourself working far more than a standard 40 hour workweek. While there will always be work to be done, ensure that your team members have the adequate time they need to socialize and interact with family and friends. In fact, the balance gained by social interaction increases creativity and improves productivity because work is not always top of mind.