A Colorado-based sub shop chain with locations in Chicago -- Snarf's -- is offering up a helping of apologies and cash after what must have been an embarrassing Christmas. Snarf's received loads of negative publicity from all over the world, including HERE, after firing ALL of their 600 W. Chicago Avenue employees by email 3 days before Christmas. Several of the employees had demonstrated for a living wage a couple of weeks before. In Chicago, an expensive city, the workers and labor experts peg a living wage there to be $15 an hour.
Chicago Grid reported the actions of Snarf's owner, clearly desperate to do some quick damage control. Here's the letter the owner sent to Chicago Grid:
I am very remorseful for the way we handled our recent restaurant closure at 600 West in Chicago. It was insensitive and poorly planned. By explanation, rather than excuse, business was suffering and we felt the need to act quickly to begin efforts to re-concept the store. We recognize now we acted rashly. For this, we apologize to our employees and to our loyal customers who we know we’ve disappointed. This was not handled in a way that met our own standards for quality and kindness. We’ve learned from this mistake and will not be so insensitive again. For now, as a token of our apology and in the holiday spirit, we will be providing impacted employees an additional week of wages. Again, we are deeply sorry.
–Jim Seidel, CEO/Owner, Snarf’s
Is it enough? I leave that up to the fired employees to determine that. As an attorney myself, I wouldn't be surprised if the 20 + employees have already obtained legal counsel and are looking at all of their options in a labor-friendly city such as Chicago.
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