Skip to main content
  1. News
  2. Top News

PayAnywhere ups the ante on customer service

See also

With the mobile payments arena growing more competitive with each passing month, the battle for supremacy in this fast-growing field is being waged on multiple fronts today.

In addition to providing quality, consistent, and secure payment services, customers now expect exemplary customer service to boot. And, on that front, formidable industry heavyweights like Square are losing ground to companies like PayAnywhere, say consumers that are flocking to the fast-growing mobile payments firm owned by North American Bancard.

Last weekend, PayAnywhere announced on its official blog that the company has once again gone to great lengths to boost customer service early in this new year.

"At PayAnywhere," the blog entry reads, "we are always working hard to improve merchant satisfaction. That's why, over the last few weeks, we've made some significant improvements to our customer service team."

Since the start of the year, we've implemented a dedicated team for our PayAnywhere product. This team is highly trained and equipped to handle a variety of issues. You no longer need to be passed around from person to person to find an expert to take care of your specific issue. Our team can do it all.

PayAnywhere says that this "dedication to all-encompassing customer service" has resulted in a 50 percent decrease in call times, with the average hold time now at approximately one minute.

The company adds, however, that even with these changes, all of their standard features are still available.

To learn more about PayAnywhere, check out their official blog here.



  • Obama's Asia trip
    President Obama arrives in Asia, though he's not necessarily getting a warm welcome
    Watch Video
  • Ferry survivors deal with guilt
    The few heroes of the Korean ferry disaster deal with unimaginable survivor's guilt
    World News
  • Biden in Ukraine
    Vice President Biden urges Moscow to avoid further unrest in Ukraine
  • Pujols hits 500th home run
    Albert Pujols becomes the latest player to hit 500 home runs in his career
  • North Korean nuclear test?
    South Korea detects another possible nuclear test from North Korea
  • NYPD's Twitter campaign backfires
    NYPD's campaign designed to amicably engage New Yorkers and cops backfires horribly
    Watch Video

User login

Log in
Sign in with your email and password. Or reset your password.
Write for us
Interested in becoming an Examiner and sharing your experience and passion? We're always looking for quality writers. Find out more about and apply today!