One month after a fire aboard a Carnival cruise ship in the Gulf of Mexico, there are multiple reports of another cruise from hell. On Thursday, Mach 14, 2013, CNN reported that several passengers aboard the Caribbean cruise on the Carnival Dream have contacted them regarding power outages and overflowing toilets while docked in port at Philipsburg, St. Maarten.
These reports come just two days after Carnival Cruise Lines made an announcement that it was conducting "a comprehensive review" of all 23 of its ships.
"We are not allowed off of the boat despite the fact that we have no way to use the restrooms on board," Jonathan Evans of Reidsville, North Carolina, said in an e-mail early Thursday. "The cruise director is giving passengers very limited information and tons of empty promises. What was supposed to take an hour has turned into 7-plus hours."
While that may seem horrible, the U.S. Coast Guard believes they know why this is going on right now with the Carnival Dream.
U.S. Coast Guard Chief Petty Officer Ryan Doss told CNN, "We have spoken to the captain and right now, the decision has been made to have the passengers remain aboard the ship for accountability purposes. The last thing we want to do is have someone get left behind in St. Maarten by accident."
With all of this going on, Carnival Cruise Lines has released a statement regarding the situation. They state that the ship never lost power.
"There were periodic interruptions to elevators and toilets for a few hours last night. However, at this time all hotel systems are functioning normally and have been functional since approximately 12:30 a.m."
The Carnival Dream remains at dock while personnel work on "the technical issue." This was per a message on the official Facebook page of Carnival on Thursday. It appears as if things may be alright per the company, but other passengers are saying differently as well.
Gregg Stark, who is traveling with his wife and two young children, told CNN, "There's human waste all over the floor in some of the bathrooms and they're overflowing -- and in the state rooms. The elevators have not been working. They've been turning them on and off, on and off."
An announcement came across the public address system of the ship and said the crew was trying to fix the problem and that they were working on the generators. Stark said another announcement was made hours later saying the problem was much worse than originally believed.
Carnival representative Vance Gulliksen told CNN on Wednesday night that he was not aware of a problem.