As if the debut of the Affordable Care Act (ACA) was not fraught with problems and an inauspicious start, over the weekend the data center crashed. Then this morning a report the administration has known for some time many would lose their existing insurance despite what appeared as reassurance to the contrary, Obama Administration Knew Millions Could Not Keep Their Health Insurance | Roland Martin Reports.
Some officials have responded to the situation as one reflecting a failure to communicate clearly, while others have noted insurance cancellations to involve ‘inferior’ insurance coverage, not in accord with the new law. Complaints from customers also include sticker shock and having to pay for unneeded coverage. There is a lot of unhappiness being communicated with indications turmoil will continue.
Even prior to these events a previous report by the National Review and other media cited advice from Consumer Reports for individuals to wait, if possible, for problems to be resolved, Consumer Reports: ‘Stay Away From HealthCare.gov' | National Review Online. But Consumer Reports has also stated information has been misrepresented by opponents of the ACA, Obamacare Opponents Misrepresent Consumer Reports' Position.
More troubling are privacy concerns over the new law and how information and records will be handled, Obamacare woes move beyond website - David Nather - POLITICO.com, Evaluating Privacy, Security, and Fraud Concerns with ObamaCare's Information Sharing Apparatus | Committee on Oversight & Government Reform.
The issues are complex and involve the biggest change in health care since implementation of Medicare, and in many ways it is a very bold change. So step back and take a very deep breath as the events unfold.