Plagued by computer glitches preventing sign up to the Affordable Care Act, President Obama addressed the nation today from the Rose Garden.
He completed his comments regarding the sign up computer glitches at 11:25 AM EST today. The White House streamed it live on its website and it will be made available on the website to view.
The President made it clear that he is not satisfied with the consumer experience with the website. He is frustrated and expressed it emphatically, "there is no excuse for the problems with the health care website."
Prior to the President's address in the Rose Garden this morning, Karen Sebelius, Secretary of Health and Human Services, had posted on the department’s website this morning, the outline of the problems and the solutions in progress. The website provides a question section for Americans to send back to the department. Since the sign up website has been laden with crashes when access is attempted, many questions have arisen regarding the computer program.
According to Fox News today Sebelius and the entire administration have declined requests to testify on Capitol Hill. The House Energy and Commerce Committee sent a letter directly to her asking her to testify this Thursday on the matter. She has not responded nor has she made any public comments regarding the technical glitches.
White House press secretary, Jay Carney, held the Monday press conference, which was active with questions about the President's update one hour earlier. Questions from reporters centered on the resolution of the computer glitches.
Carney told the reporters that the site is updated this morning and provides: comparison shopping by zip code, tax calculator, and call centers with increased staff this morning on the phone.
He was asked by reporters, who are the "program specialists" that have been working all weekend to upgrade the website? Carney gave a general list of companies contacted but he could not provide specific names.
The press briefing content will be available on the White House website later today or tomorrow.