The New York City Employees' Retirement System's Call Center Unit is seeking to hire a Customer Information Representative. There is only one position available and this employment opportunity will be posted until May 2, 2014. The starting salary for this full-time position is $31,544.00 to $50,850.00 annually. The work location is 335 Adams Street, Brooklyn, New York in the Executive Management Unit.
The job ID for this position is #144974. Please go to http://www.nyc.gov/jobs and click on the 'Clerical & Administrative Support' link, look for the job ID mentioned above. Once there, you will be able to upload your cover letter and resume online by hitting the 'apply now' key. Please make sure to include the transmittal number #009-14-0017C on your resume and cover letter. Applications WILL NOT be considered without the transmittal number.
Candidates must possess excellent telephone and verbal communication skills, be able to type at least 30 words per minute and be knowledgeable of the NYC Employee's Retirement System's rules and regulations.
To be eligible for this position, candidates must have a baccalaureate degree from an accredited college or university, or an associate degree and two years experience or a high school diploma or equivalent and four years full-time experience. Work experience must be in the capacity of customer service, help desk or public information.
For a complete and detailed description of minimum educational requirements and experience, please go to http://www.nyc.gov/jobs, and follow the links mentioned above.
I hope this information was helpful. For all of you who will apply for this position, I wish you the best of luck. Check out the video for tips on how to offer great customer service.
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