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Nicole Porter brings customer service and southern charm to the Sheraton Hotel

Nicole Porter brings customer service and southern charm to Sheraton Hotels
Photo by Professor Metze

Nicole Porter brings customer service and southern charm to the Sheraton College Park North Hotel.

The great President John F. Kennedy forever canonized Washington as a city of southern charm and northern efficiency. Both characteristics are on display at the Sheraton College Park North Hotel located on 4095 Powder Mill Road in Beltsville, Maryland. The location on the Capitol beltway at exit 29B from I-95 North makes the hotel convenient to business travelers from the center of American business in New York City. Exit 29B (Calverton) leads the driver to the hotel driveway with ample parking.

The Sheraton College Park North Hotel will soon undergo a major renovation project which makes a great hotel even greater. Examiner.com was given an advance notice about the planned renovation project which will provide improvements to meeting space, public areas, restaurant, and guest rooms.

The Sheraton College Park North Hotel is a 207 room hotel that has an ideal location between Washington and Baltimore. It is a prime location for business travelers and provides a space that offers plenty of parking.

The customer service at the Sheraton College Park North Hotel offers a 100 percent smoke-free hotel with guestrooms and suites that feature the trademark Sheraton Sweet Sleeper Bed, High Speed Internet service, and the Powder Mill Cafe restaurant. There are currently eight meeting rooms and include the 3,600 square foot Chesapeake Ballroom that can accommodate 400 guests.

Nicole Porter is Interim Director of Sales & Marketing for Sheraton College Park North Hotel; she is also a successful small business woman and a great mother to her daughter and step-son. In an exclusive interview with your customer service reporter Porter sat down over Ginger Ale and discussed her history with the Sheraton Hotels and customer service philosophy. She also discussed the interest that led her into the customer service side of the hospitality industry. Stay tuned for the Porter interview.

Next article: Nicole Porter and the memory of a fantastic Sheraton Hotel stay in 2002.