Business VoiceEdge™, a cloud-based PBX solution for small to mid-size businesses or SMBs has added new mobility features, which allows users to easily manage unified communications (UC) and video calling from their iOS or Android mobile phone.
Part of the Comcast Business portfolio of products, Business VoiceEdge is available across 39 states, reaching the nation’s top 25 markets. Other voice solutions offered include Business Voice, a voice line service designed for small businesses, and PRI Trunks, a trunking phone service for larger organizations that works with existing PBX equipment.
Available for current and new Business VoiceEdge customers, the new features include:
• VoiceEdge mobile application – Available as a free download for iOS and Android, the mobile app provides an easy-to-use interface to manage business voicemail and “Be Anywhere” features that allow business calls to be answered from virtually any phone, anywhere.
• Teleworker – Business VoiceEdge can be installed at an employee’s home office, providing the same voice capabilities at his or her residence that they have at the office building.
• Softphone – Available for PC or Mac, this application allows users to make and receive phone calls directly from their computer using their business phone number. When used in conjunction with a video camera, it also enables video calling.
• Video calling – This capability enables point-to-point HD-quality video calls for Business VoiceEdge phones with a built-in camera, or built-in or external cameras used in conjunction with the Business VoiceEdge softphone. Customers can easily add video during a phone call with the press of a button.
“Our new Business VoiceEdge mobility capabilities give workers seamless voice and unified communications that are tightly integrated with both their corporate offices and their preferred mobile devices,” said John Guillaume, vice president, product management at Comcast Business. “These capabilities allow employees to improve their communications and productivity while at the office, on the road or working remotely.”
Notably, Business VoiceEdge recently earned Comcast Business the #1 position for the second consecutive year in the Infonetics 2013 North America Business VoIP Service Leadership Scorecard.
More information on Business VoiceEdge and Comcast’s full suite of voice and unified communications offerings can be found here.
For more information, call 866-429-3085 or visit http://business.comcast.com/smb/services/phone/managed
Follow Comcast Business on Twitter @ComcastBusiness and on other social media networks at http://business.comcast.com/social.