Kindle owners who had books deleted receive satisfaction.
Amazon’s Kindle line of ereaders made headlines more than once this year. The first case was regarding the release of the anticipated Kindle 2, and the second was regarding the release of the larger screened Kindle DX. The third case, however, was when Amazon angered many Kindle owners by deleting copies of George Orwell’s Animal Farm and 1984 due to copyright issues. Although the customers were given full refunds, much ill will still lingered towards the company.
The affected customers will soon be receiving satisfaction, however. On Thursday, Amazon announced that it will be replacing the deleted novels free of charge for all the customers who had their copies deleted. In an email sent out on Thursday to all those affected by the deletions, Amazon stated that any notations the customers had made in their deleted ebooks would be fully restored as well. Amazon will be issuing $30.00 gift certificates or checks (whichever the customer prefers) to any customers who do not wish to have their deleted ebooks restored.
What say you, faithful readers? Does this sound like a positive step, or does the DRM issue still trouble you? Please feel free to discuss.
Comments
Amazon is absolutely thje best retail company I have ever dealt with. No complaints here.
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