Three of every four workers never hear back after applying for a job, according to job search services CareerBuilder and StartWire. Worse yet, 60 percent never hear the outcome after interviewing in person according to CareerBuilder.
One in four have had a negative experience during the process
In some cases, the interview did not match the job ad, the company representative failed to present a positive picture of the position or the company representative did not seem to be knowledgeable about the job.
Most applicants expect feedback
CareerBuilder says 82 percent of those surveyed expect feedback. Startwire says 90 agreed that getting feedback would make the application process less frustrating.
Inadequate responses can lead to unproductive outcomes
Employers’ action can lead to negative reactions affecting their ability to recruit or sell products. Failing to respond to a job application would cause applicant to think less of the company (77 percent), would be less likely to recommend products or services (72 percent), and would think twice about buy a product from a company (58 percent) says Startwire. A worker dissatisfied with the way their application was handled would never seek employment at the company again (42 percent), would be less inclined to purchase products or services from a company (32 percent), tell others not to work there (22 percent), and tell others not to purchase products or services from the company (9 percent) says CareerBuilder.
Treating applicants favorably can lead to long-term positive outcomes
Regardless of whether the candidate was actually hired, a good applicant experience brought about a positive attitude. Workers who were happy with the way they are treated would consider seeking employment with the company again in the future (56 percent), tell others to seek employment there (37 percent) and be more likely to purchase products or services from the company (23 percent).
Survey details
CareerBuilder surveyed more than 3,900 U.S. workers online from November 1 to November 30, 2012. StartWire surveyed more than 2000 respondents during most of 2012 to assess the value of the company’s automatic application status updates to job seekers.
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