The Mexico City government launched this week a seasonal holidays’ aid program for visitors, that it’s good to take notice about if you plan to travel along December and until January 9th, 2014. The goal is to make every traveler’s trip to one of the largest cities of the world, very enjoyable and safe.
Since your arrival to Mexico City international airport or any of the four tourism bus terminals, you'll find volunteers in a noticeable dress code, ready to help you.
Whether you need advice to leave the airport or bus terminal in a safe cab, or you require urgent medical assistance, the governmental program’s volunteers will be available to offer tourism guidance and support in different languages, including English, of course.
During the following weeks there will be volunteers working in street stands at heavy tourist traffic areas like the Zocalo (main square in Downtown), the Palace of Fine Arts, the Basilica of Guadalupe, as well as at the tourism boroughs of Xochimilco and Coyoacan, among other city areas.
It’s also important to know that visitors can get – if required - volunteers’ help to report corruption, discrimination, neglecting or mistreating from any governmental authority or tourism service provider within the city.
Even, there will be legal assistance for non-usual but useful services for visitors, like getting information on how to set up a business in Mexico City, buy an estate or how to apply to get double nationality.
Moreover, Mexican-American visitors traveling to Mexico City may get help to locate family members whom they have lost contact for any reason and wish to meet them again.
It is highly likely that you would not need the program’s services, but be sure that it is worth drawing near a tourism street stand to ask for a brochure with basic information and a map to sightseeing in Mexico City like you were at home.