Mexicana to suspend all flights indefinitely on Saturday - Information for ticket holders

In the wake of their recent bankruptcy filing, Mexicana Airlines and its domestic subsidiaries are suspending flights indefinitely and halting all operations Saturday while they work to restructure costs.  Grupo Mexicana operates Mexicana de Aviacion and domestic airlines Mexicana Click and Mexicana Link. 

At this point, the airline is forced to shut down as they can no long afford to fly.  The airline filed for bankruptcy protection in both Mexico and the United States on August 2. Shortly thereafter they stopped selling tickets and began suspending some flights. 

Mexicana Airlines (Grupo Mexicana) issued a statement on its website that said:

"Mexicana Airlines (Grupo Mexicana) suspends its operations indefinitely

The current administration received the company seven days ago under Business Reorganization (Consurso Mercantil) and technically bankrupt.

Financial deterioration and lack of agreements force Grupo Mexicana to stop flying. 

Grupo Mexicana deeply regrets all inconveniences caused to its passengers."

According to a press release issued, several factors contributed to the decision to cease operations.  Among the factors are:

* Grupo Mexicana's fragile financial situation, which has deteriorated further over the last four weeks due to the previous management's decision to suspend ticket sales, forcing the company to continue operating in the interests of passengers without receiving any revenue.

* No substantial agreements were reached to give companies in the Group long-term viability.

* Lack of effectiveness in the insolvency (Concurso Mercantil) process intended to protect additional financial resources available to the company so it could to continue operating.

* Given the uncertainty of the situation, certain suppliers have begun demanding advanced payment of services that are essential to the airlines' operations.

For those who have bookings or paid for a Grupo Mexicana flight and have a reservation code, here is additional information released by the airline:

1.  All Mexicana, MexicanaLink and MexicanaClick flights will be suspended until further notice as of midday on Saturday, August 28, 2010. All flights programmed to depart after this hour will be canceled.

2.  Grupo Mexicana deeply regrets any inconvenience this decision may cause and will continue to assist passengers to the full extent of its abilities. Passengers who have already flown a leg of their journey and who are scheduled to fly with a Grupo Mexicana airline after Saturday, August 28, 2010 are advised to consult the websites or contact us at the numbers listed below. Priority will be given to minors traveling unaccompanied, passengers traveling with children under age 3 and special needs passengers.

3.  If you have not yet begun your journey, we recommend you make alternative travel arrangements.

4.  For information on how to apply for a refund, visit www.mexicana.com or www.cmainforma.com or contact us at any of the numbers listed below:

Mexico City
5448-8634
5998-5998

Elsewhere in Mexico
01 800 837 6150
01 800 801 2010

United States and Canada
1 877 801 2010
1 888 882 9994

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