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Megabus has a megaproblem as popularity and ridership swell

Old bus
Old bus
Adam Hickmott

Comments

  • UNHAPPY MOM 5 years ago

    My experience with Megabus was awfull!! I travelled with Megabus from NYC to Baltimore. The bus arrived late making us stand in line for an hour waiting. Once on the bus the driver he put in the first movie (Armoured) which my 11 year old daughter was afraid- I distracted her with listening to music. I was relieved when the movie ended!! Then the driver played a second movie- The Watchman- rated R. When I asked the driver to turn off that movie- he said, "It's based on a comic strip." I told him that it was inappropriate for my children to watch, and asked that he turn it off. The driver became nasty...and told me that he could drop me off at the next rest stop if I said had anything else to say!! I think this driver needs to be fired and go through some serious customer service training before working with people ever again!! I WILL NEVER USE MEGABUS AGAIN!!

  • Angry Customer 5 years ago

    I had a terrible experience with the Megabus driver from Chicago to Toledo. She berated customers, cursed at them, made sexually disparaging remarks to them. I will never ride Megabus again.

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